Transparent pricing for peace of mind
At CTFS, we believe in clear, honest pricing for all your computer repair needs. Discover our service rates and special offers designed with you in mind.
Our service menu & pricing
We offer a range of computer repair services for senior citizens in Charlotte, North Carolina. Our pricing is straightforward, with a mix of fixed rates for common issues and hourly charges for more complex tasks. Below is a general overview of our services and how we typically charge.
| Service type | Description | Pricing |
|---|---|---|
| Diagnosis & troubleshooting | Comprehensive check-up to identify issues. | $50 (applied to repair cost) |
| Virus & malware removal | Thorough cleaning and protection setup. | $99 (fixed rate) |
| Software installation/updates | Installation of new programs or system updates. | $45 per program/update |
| Basic computer tune-up | Optimization for faster performance. | $75 (fixed rate) |
| Data backup & recovery | Saving important files or attempting recovery. | Starting at $120 |
| Hardware repair/replacement | Repair or replacement of components (e.g., hard drive, memory). | Hourly rate + parts cost |
| General support & training | Assistance with computer usage, email, internet. | $60 per hour |
*For services charged hourly, our rate is [[hourly_rate]] per hour. We always provide an estimate before starting any work.
Special discounts & senior packages
We understand the unique needs of our senior community. That's why CTFS offers special discounts and tailored packages for seniors in Charlotte to ensure they receive the support they need without breaking the bank.
Senior citizen discount
All senior citizens receive a 10% discount on any of our computer repair services. Just let us know you're a senior when you book your service!
Monthly support package for seniors
For those who frequently need assistance or want ongoing peace of mind, our senior monthly support package includes:
- One hour of dedicated support each month (can be used for training, troubleshooting, or minor repairs)
- Priority scheduling
- Email and phone support
- Special package price: [[monthly_package_price]] per month
New to computers package
Are you new to the digital world? This package is designed to get you comfortable with your computer. It includes:
- 3 hours of personalized one-on-one basic computer training
- Setup of essential programs (email, internet browser)
- Guidance on internet safety
- Package price: [[new_user_package_price]]
Why choose ctfs for your computer repair needs?
CTFS stands out as the premier choice for seniors in Charlotte seeking reliable and understanding computer repair services. We are not just about fixing computers; we are about building confidence and providing patient, friendly support.
Patient & understanding approach
We specialize in helping senior citizens. Our technicians are trained to communicate clearly, patiently, and without jargon. We take the time to explain issues and solutions in an easy-to-understand manner.
Local & trustworthy service
As a local Charlotte business, we are committed to our community. You can trust us to provide honest assessments and reliable repairs. We treat our customers like family.
Focus on education & empowerment
Beyond repairs, we aim to empower you. We offer tips and guidance to prevent future issues and help you feel more comfortable and confident using your computer, whether it's for connecting with loved ones, managing finances, or exploring new hobbies.
Convenient & accessible
We strive to make our services as convenient as possible, offering flexible scheduling and clear communication every step of the way.
Ready to get started?
Contact CTFS today for a consultation or to schedule a service. We're here to help you navigate the digital world with ease.